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New Patient History: Instructions

Information for scheduling new patient appointments:

At Veterinary Wellness Center, we see many types of new patients – from puppies and kittens, to older animals with chronic problems. Unfortunately, many clients have pets that are experiencing long-standing unresolved problems. Pet owners are searching for new and different answers to these chronic problems.  As a result of our unique approach to integrative/wholistic care for pets, many of our new patients have extensive history of problems, treatments, and previous veterinary visits. In order to allow a thorough review of that history and appropriate scheduling for new patients, we have an on-line patient history form.

Prior to scheduling a new patient appointment, we ask that you complete the new patient history form linked below. After we receive the form, the staff and doctors will review the form and a member of our staff will call you to schedule your appointment. We recognize that many patients have urgent needs, so we will call to schedule your pet’s appointment within 2 business days after receiving your pet’s history form.  Rather than the typical 15 minute appointment time you have experienced at other veterinary offices, we will schedule 40 – 60 minutes for your pet’s initial visit. We will work with your schedule to arrange an appointment for the earliest possible date and time. Availability of appointments varies, but occasionally there could be a 4-6 week wait for the next available appointment.

Our veterinarians invest considerable time in each new patient. This process begins with the review of past medical records and the patient history form. During the appointment the doctor will obtain additional history, examine and evaluate each individual patient, and develop a specific plan for treatment. The consultation fee for a new patient is $195. Treatments and diagnostic testing such as blood tests, acupuncture, chiropractic adjustment, medications, and nutritional supplements will have additional fees. (Because newly adopted puppies and kittens usually arrive without complicated health problems and extensive history, the initial examination/consultation fee is normally $85.)

When we call to schedule your pet’s consultation appointment, we will ask for a credit card number in order to reserve that appointment time. Because we set aside a large block of time, there will be a charge for the entire consultation fee if we are given less than a 24 hour notice of cancellation, or if you fail to arrive for your scheduled appointment.

We look forward to meeting you, and your pet, and working together for better health.

Dr. Gaston and Dr. Rauf